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You've seen enough Hollywood blockbusters about casino heists to know that gambling institutions are constantly in the crosshairs of attackers—online and off. In the digital realm, however, better malware tools and access to deep funding make today's cyber criminals more than a bad movie, especially when lucrative payloads are for the taking.
The Hard Rock Casino has been hit by a series of casino breaches, marking a worrisome trend among data breach victims: most targets have suffered one or more similar compromises in the recent past. This pattern of repeated breaches is especially true of retailers and banks, and increasingly—casinos and gaming enterprises.
In May 2015, attackers were able to steal cardholder names, credit card numbers, and CVV codes belonging to hotel guests and customers. In 2016 they suffered similar incidents due to malware being installed on POS systems, allowing attackers to steal customers' credit card information.
Investigators hired by the casino discovered unauthorized POS network access and the presence of malware, leading to this statement issued on June 27, 2016 regarding the second data breach due to malware. However, this time the attack was more widespread than the year before, targeting the resort itself—as opposed to restaurants and retail locations within the hotel. And like other recent attacks, PoS scraping malware was used to steal customer data as it entered the resort’s payment card system.
In 2017 still more customer data was exposed through a far-reaching breach of the Sabre booking system. While Hard Rock itself was not at fault, they still bore the effects of having their name associated with yet another loss of confidentiality regarding customer data. Eleven hotels were affected.
It may come as no surprise that casinos and gaming firms are ideal cyber attack targets, but how competent are these enterprises when it comes to rudimentary security? Given the volume of privileged financial data collected, you'd expect to see corresponding security measures in place. Let's take a look at some of the top casino/resorts and see if this is the case.
Bellagio: 751
The Italian-themed Las Vegas hotel/resort and casino scores a solid 751 CSTAR rating. Apparently its fortress-like facade is more than just looks—but a few gaps such as lack of HTTP Strict Transport Security and DNSSEC make for a less-than-optimal security posture.
Caesars Palace: 504
Arguably Las Vegas' most well-known hotel/resort, Caesars Palace—despite its towering facade—has left its digital fortress poorly protected. Lack of DNSSEC and server data leakage are a few of its security shortcomings, along with a 53% CEO approval rating, which increases the risk of internal attack.
The Venetian: 561
This five-diamond luxury hotel/casino may not be the only Italian-themed megaresort on the Las Vegas Strip, but unlike its counterpart the Bellagio, the Venetian lacks various website perimeter security controls—sitewide SSL, DMARC, and DNSSEC, to name a few.
Are Online Casinos More Resilient?
Brick-and-mortar gambling establishments are one thing, but what about online casinos born in the cloud? You wouldn't be be blamed for assuming thats casinos are essentially the world's largest banking operations. But unlike banks, casinos resorts are faced with a myriad of risks introduced by on-site retail establishments, service operations, and countless public-facing ATMs and card readers. The Hard Rock Casino may have fallen victim to sophisticated malware and PoS scraping technologies, but if recent history is any indication, proper patching and vulnerability detection could have saved them from a repeat compromise. This is what UpGuard's resilience platform provides: validation that your systems are free from security flaws, vulnerabilities, and misconfigurations that could lead to data breaches and outages.
Convenience stores, variety stores, corner stores and other such businesses are frequent targets for criminals. In addition to robberies and shoplifting, convenience stores are often targets for smash and grab robbers. In these crimes, criminals use force to break through windows and doors and quickly rob the property before the authorities can arrive.
There are a number of reasons why convenience store crime happens.
- There are often only one or two staff members working in a store. Criminals take advantage of these small numbers to strike.
- The smaller size of the store (compared to a big box retail store, for example) makes it easier for criminals to quickly steal items are leave the store without giving the authorities time to respond.
- Many convenience store purchases are made in cash as opposed to credit card or debit transactions. Criminals know this and they take advantage of the fact that there may be large amounts of cash in the store at any given time.
- Convenience stores often hold small yet valuable items such as cigarettes. These items are easy to carry from the store and yet they can be very valuable on the black market.
Convenience Store Crime
Criminals leave chaos and destruction behind when they execute a smash and grab robbery. The goal of these crimes is to steal as much as possible in the shortest period of time. They will break windows, damage doors and destroy display cases and shelving in order to get what they want. This damage costs convenience stores a great deal of money. Not only does the store lose the merchandise, but there are also significant costs associated with repairs following the break-in.
Security Convenience Slot Locations
Convenience store owners will also be faced with lengthy conversations with repair persons, police officers and insurance company representatives following a robbery. This takes quite a lot of time and the store may even need to close for repairs, costing the business owner even more money.
For these reasons, many convenience stores have installed security measures to protect their properties. However, in order to provide the most effective security, it’s important that security tools are layered with physical security.
For example, an alarm system on its own can alert the authorities, but most convenience store crimes are over in a matter of minutes if not seconds. It doesn’t take a criminal very long to smash through a window, steal hundreds – if not thousands – of dollars of items and flee the scene before the police can arrive.
A security camera can capture footage that could help police identify the criminals after the robbery, however this does not prevent the damage and destruction from occurring in the first place. Plus, many convenience store robbers wear masks, hoods or scarves to obscure their faces on camera. This makes it very hard to identify the criminal.
By combining your security tools with physical security gates, you add an extra level of security to your convenience store. This drastically helps to reduce crime by deterring criminals from ever striking in the first place.
Security Gates and Convenience Stores
Criminals do not want to spend a long time trying to break into a store. They want to take what they can get as quickly as they can get it and leave the scene before police or security guards can arrive. Physical security gates make it significantly more difficult to steal the items in question. This slows criminals down, resulting in fewer attempted thefts.
Security gates are not just effective for securing doors and windows. They can also be utilized to protect valuable items such as cigarettes. This makes it much more difficult for criminals to access valuables. By placing cigarettes and other valuable items behind security cages, you make it much more difficult for criminals to steal them. This reduces crime since a criminal does not want to spend a great deal of time at a crime scene. The longer they are in the store trying to get through your security, the more likely the police will arrive in time to catch them in the act.
About Quantum Security Gates
Since 1997, Quantum has been a provider and distributor of high quality physical security tools. We focus on delivering a superior product at an affordable cost while delivering the high level of service that our customers deserve.
To speak with a member of our security team about your convenience store or other retail location, please do not hesitate to contact us today.